What This Privacy Policy Covers
Our Privacy Policy covers details you provide when opening an account, completing phone verification, signing in, contacting support or checking a wallet status. We may record technical signals such as your device type, browser, IP address, login time and pages opened, including policy pages and account
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areas. Payment references help us reconcile DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity without treating wallet credentials as public account content. We use these records to provide access, detect unusual sign-in behaviour, resolve payment status questions and meet applicable legal duties. Access or
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eligibility depends on local law, and some processing may change when a legal request applies. We do not ask you to send a wallet PIN or password through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.